Isah Suleiman - Data Insight Analyst

About

Highly analytical and results-oriented Data Insight Analyst with expertise in SQL, Python, Power BI, and Tableau, specializing in transforming complex datasets into actionable business intelligence. Proven ability to clean, analyze, and visualize data to drive strategic decision-making and optimize operations. Eager to leverage strong problem-solving skills and a meticulous attention to detail to uncover critical insights and contribute to data-driven organizational success.

Work Experience

Internal Auditor (Cargo Operations)

Nahco Aviance

Jul 2023 - Apr 2024

Lagos, Lagos State, NG

Led internal audits for cargo operations, collaborating cross-functional teams to analyze data, improve response times, and enhance reporting accuracy.

Collaborated with cross-functional teams to collect, validate, and analyze operational data, ensuring high accuracy in audit findings and reports.
Improved airline response time by 30% through clear, daily updates on shipment statuses, leveraging data visualization tools for enhanced clarity.
Streamlined data organization and review processes across multiple departments, identifying and correcting errors to prevent shipment delays and enhance report accuracy.
Resolved customer complaints empathetically, leading to a measurable improvement in customer feedback ratings and overall satisfaction.

Education

English and Literary Studies

Federal University Lokoja

Sep 2017 - Jun 2023

Lokoja, Kogi State, NG

Courses

English Semantics
Applied Linguistics

Certificates

Google Data Analytics Professional Certificate

Coursera

Apr 2024

Projects

Cozy Tech Operational Efficiency Analysis

Feb 2024 - Apr 2024

Performed an operational efficiency analysis for Cozy Tech, leveraging advanced analytics to identify inefficiencies and provide actionable insights for supply chain and production.

Global Startup Funding: Insights from Crunchbase Data

Nov 2023 - Jan 2024

Conducted in-depth analysis of global startup funding trends using Crunchbase data, ensuring data integrity and delivering strategic insights.

Aurora Bank Insights Data Challenge

Aug 2023 - Oct 2023

Developed a comprehensive customer profiling analysis to segment bank customers and inform targeted marketing strategies, while identifying transaction risk trends and optimizing operational efficiency.

Languages

English

Skills

Data Analysis & Visualization

Advanced SQL
Python (Pandas, NumPy)
Power BI
Tableau
Data Preparation
Data Modelling
Data Analysis
Data Visualization
Statistical Analysis
KPI Monitoring
Fraud Detection
Supply Chain Performance

Database Management

SQL Server
PostgreSQL

Business Intelligence Tools

Microsoft Excel (Pivot Tables, VLOOKUP)
Microsoft Word
Microsoft PowerPoint
Power Query
DAX

Core Competencies

Problem Solving
Attention to Detail
Communication Skills
Data-Driven Decision Making
Operational Efficiency
Strategic Planning
Cross-functional Collaboration
Customer Feedback Resolution
Process Improvement